Terms & Conditions

We reserve the right to amend our prices at any time without notice.

We reserve the right to accept or reject your order.

When you order from us, we require you to provide your full name, your address for invoicing; your address for delivery; your email address and your contact telephone numbers.


UK Mainland Carriage £2.95
Highlands & Islands Carriage £2.95
Northern Ireland Carriage £2.95
Republic of Ireland Carriage and Rest of World £9.95

Product Descriptions

We strive to ensure that our products are described as accurately as possible; however, we do not warrant that the description is accurate. Where we become aware of any incorrect descriptions, we reserve the right to correct any error or omission.
Images have been provided for illustrative purposes only and we do not guarantee that any image will reproduce in true colour or that any given image will reflect or portray the full design or options relating to that product. Designs shown are solely for illustrating and providing examples of what can be produced and do not necessarily indicate we have designed or supplied products so identified.


Artwork that has been created by Moocow Studios Ltd for our customers, will remain under our ownership and our copyright.

Artwork created by the customer, then the customer shall retain ownership and legal title of any artwork supplied and it will not be used by Moocow Studios Ltd to reproduce for any other customer. We may use the design for our own marketing material to showcase the items we have produced for our customers.


Product Returns

Bespoke products correctly supplied to your instructions are not eligible for return.
Claims for non-delivery must be notified in writing within 5 working days of receipt.

We undertake to reimburse you for any product delivered to you that is faulty or is in a damaged condition.
In the unlikely event of receiving a faulty, damaged or incorrect item, you must advise us in writing within 5 working days of receipt and we will arrange a credit or a replacement.


Limitation of Liability

To the full extent permitted by law, our liability for breach of an implied warranty or condition is limited to the supply of the goods and/or services again or payment of the costs of having those goods and/or services supplied again. We accept no liability for any loss whatsoever including consequential losses, suffered by you arising from product/s we have supplied.



These terms and conditions are to be governed by and construed in accordance with the laws of England and any claim made by either party against the other which in any way arises out of these terms and conditions will be heard in England and you agree to submit to the jurisdiction of those Courts. If any provision in these terms and conditions is invalid under any law the provision will be limited, narrowed, construed or altered as necessary to render it valid but only to the extent necessary to achieve such validity. If necessary, the invalid provision will be deleted from these terms and conditions and the remaining provisions will remain in full force and effect.


Tel: 01424 310057

© 2020 Moocow Studios

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